CAN'T LOG IN
Solutions for login problems.
Locked out? Let's get you back in.
Wrong Password
Tap Forgot Password on the login screen. You'll receive a reset link via email.
Reset Email Not Arriving
- Check your spam/junk folder.
- Make sure you're using the email address you signed up with.
- Wait a few minutes—delivery can be delayed.
- Try requesting the reset again.
Account Doesn't Exist
If you get an "account not found" error, you may have signed up with a different email address. Try other email addresses you use.
Account Locked
After 5 failed login attempts, your account is temporarily locked for 15 minutes. Wait and try again.
Still Can't Get In?
Contact support with your account email and we'll help you recover access.