Help Center/Check-ins & Alerts/Responding to a Mayday

    RESPONDING TO A MAYDAY

    What to do when a unit member sends a Mayday.

    A Mayday is a call for help. Here's how to respond.

    For Unit Leaders

    1. You'll receive an immediate push notification.
    2. Tap to view the member's profile and any notes they included.
    3. Reach out directly via in-app message, phone, or text.
    4. Follow up within 24 hours.

    For Unit Members

    You may also see the Mayday in your activity feed. If you have a relationship with that person, reach out. Sometimes a familiar voice matters more than a leader's.

    Important

    Radio Check is not a crisis service. If someone is in immediate danger:

    • Call 911
    • Call the Veterans Crisis Line: 988 (Press 1)
    • Text 838255

    After the Mayday

    Follow up. One message isn't enough. Check in on them the next day and the day after.